Shop Tuft & Needle Mattresses and Pillows
Tuft & Needle is one of the original bed-in-a-box online mattress brands. The company has helped to change the way that people shop for new mattresses. As they’ve grown as a brand, the company has paid close attention to feedback from customers to hone their craft and continue to produce quality mattresses.
Introduction
Tuft & Needle was created by Daehee Park and JT Marino, both of whom were software engineers working in Silicon Valley before entering the mattress industry. The pair expressed frustration with the lack of transparency and high prices that were common within the industry. They felt that $1,000 should buy a world-class mattress, and they embarked on a journey to make that happen.
The Vision
Tuft & Needle started with a plan to design an affordable luxury memory foam mattress. Creating memory foam mattresses that could be vacuum-sealed and shipped via standard ground carriers was revolutionary at the time. This process meant that market entry would be much lower, and cost-saving measures on the distribution side would translate to lower prices for consumers.
The Mattress
One goal of Tuft & Needle mattresses was to address the common complaints of traditional memory foam. By adding in a non-memory foam base layer and creating several new patented variations of foam, Tuft and Needle created a mattress that stayed cool, shipped directly to consumers and was available at a budget-friendly price.
The Guarantees
Tuft & Needle became one of the first mattress companies to offer in-home trials, extended warranties and free shipping. With this model, consumers could find the mattress online, have it shipped to them, sleep on it for a few months and then decide if they wanted to buy it. These innovative customer-first policies helped the company become a leading online mattress retailer.
Final Thoughts About Tuft and Needle Mattresses
Tuft & Needle’s products have remained among the ranks of top-rated mattresses and continue to receive glowing reviews from new buyers. Their mattresses stack up against strong competition, and their helpful buying and shipping policies make them an excellent choice for consumers.