Pottery Barn vs. Pier 1

Comparing Pottery Barn and Pier 1

Pottery Barn vs. Pier 1

Choosing the right store can feel daunting when decorating your home. With so many available options, it can be an overwhelming endeavor. Weighing out the differences between Pottery Barn and Pier 1 is a great place to start. Both offer quality, on-trend furniture, but each has special features that may influence your decision.

Pottery BarnPier 1
Locations
  • Nearly 200 stores across North America
  • Website can guide shoppers to nearest showroom
  • Online ordering
  • Over 1000 stores in North America, including stores in all 50 states
  • Website can guide shoppers to nearest store
  • Online ordering
Styles
  • Contemporary
  • Mid-Century Modern
  • Rustic
  • Traditional
  • Glam
  • Global Artisan
  • Modern
  • Farmhouse
  • Bohemian
  • Transitional
Selection
  • Living room
  • Dining room
  • Bedroom
  • Bedding
  • Office
  • Outdoor
  • Lighting
  • Rugs
  • Decor
  • Bar
  • Bathroom
  • Living room
  • Dining room
  • Office
  • Bedroom
  • Decor
  • Rugs
  • Bathroom
  • Outdoor
  • Lighting
  • Bedding
Delivery
  • Unlimited Flat-Rate Delivery option for eligible furniture and non-furniture items
  • White glove in-home setup
  • International shipping is available
  • Standard UPS/USPS Shipping
  • Some oversized items may not delivered to Alaska and Hawaii
  • White glove in-home delivery
  • Free store pickup
Warranty
  • 30 days to make exchanges or returns
  • 45 days to make exchanges or returns
  • Return shipping and delivery fees deducted from total refund
  • Shipping, In-Home Delivery, surcharges, delivery & handling fees are non-refundable

Location

Pottery Barn

Pottery Barn began in Chelsea, New York, in 1949. Since then, the retailer has opened around 200 locations worldwide. Additionally, the business has specialty brands like Pottery Barn Kids and PBteen, as well as outlets. If you live outside of driving distance, you may want to take advantage of the company's catalog and e-commerce.

Pier 1

Originally named Import Cargo, Pier 1 started in San Mateo, California, over 50 years ago. Today this vendor runs out of Fort Worth, Texas, and has hundreds of locations throughout the U.S. and Canada. In addition to shopping at brick-and-mortar stores, you can browse online and through monthly catalogs.

Shipping and Delivery

Pottery Barn

While some merchandise is eligible for in-store pick up, Pottery Barn also provides regular and next day shipping. Flat rate pricing is available for larger pieces and often comes with the brand's white-glove delivery. The company also provides convenient cut-off dates to ensure that you receive your order in time for holidays and special occasions.

Pier 1

Customers may shop on the website for many items and pick them up the same day. Other products can ship to your nearest location for free. Pier One has standard or expedited delivery to most areas in the continental United States. You can also choose a premium option that features unpacking, assembly, and trash removal.

Services and Perks

Pottery Barn

Pottery Barn has an array of amenities to improve your experience. Use complimentary registry planning for your next big event, or have a consultant assist you with planning and executing your vision. A web-based tool allows you to create layouts to see how furniture might look in your room. Expert installation is also available for a fee.

Pier 1

The company also has a tiered membership program that provides exclusive deals for members. Some additional benefits include a birthday discount, extended return time, rewards points for every dollar spent, and a welcome bonus. Pier 1 also offers a variety of ideas, how-tos, and design inspiration.

Returns and Exchanges

Pottery Barn

Other than customized or made-to-order pieces, Pottery Barn usually provides refunds within one month of receipt. Shoppers can drop off at a showroom, arrange pickup with a representative by phone, or print a shipping label from the site. Gifts from a registry are eligible to exchange or return within 90 days of the event.

Pier 1

Pier 1 accepts returns with proof of purchase for 45 days. Rewards members have longer and may bring back merchandise for up to two months. You may also receive store credit or exchange products after those periods have passed. To send items through the mail, buyers can call the company and get prepaid postage.

Selection

When it comes to selection, there are few differences between Pottery Barn and Pier 1. On top of furniture, both carry a wide assortment of home goods, including bedding, rugs, window treatments, dinnerware, and decor. Plus, each company specializes in collections from global, artisanal resources.

Making Your Choice

Purchasing new furnishings is a big investment. Weigh all of your options, considering each retailer's locations, services, and policies. When choosing between Pottery Barn or Pier 1, your final decision may come down to the unique curated selection that each store has to offer.