Bassett Furniture vs. La-Z-Boy

Comparing Bassett Furniture and La-Z-Boy

Should You Pick Bassett Furniture or La-Z-Boy?

Bassett Furniture and La-Z-Boy sell high-quality furniture and decor for living rooms, bedrooms, and more. To decide which store is right for you, consider factors like location, warranty, and delivery along with style and pricing. Doing a little research before you buy can help you get the best deal.

Summary of Comparisons

La-Z-BoyBassett Furniture
  • 120 showrooms, with products available in other suppliers showrooms as well
  • Online ordering
  • 100 stores throughout the United States and Puerto Rico
  • Online ordering
  • Transitional
  • Modern
  • Casual
  • Family-friendly
  • Traditional
  • Contemporary
  • Classic
  • Living Room
  • Bedroom
  • Kitchen
  • Dining Room
  • Outdoor
  • Decor
  • Individual pieces
  • Living Room
  • Bedroom
  • Dining Room
  • Mattresses
  • Bedding
  • Decor
  • Individual pieces
  • Delivery time and price varies by distance from a store
  • Availability depends on item -- some require store pickup
  • Items delivered in as little as seven days
  • Warranties for manufacturing or fabric issues from everyday use
  • Plans vary depending on product, but may have lifetime coverage, or one, three, or five year warranties
  • Many items include warranties
  • Flawed products can be repaired or replaced
  • Most merchandise can be returned within 30 days


One thing to keep in mind while furniture shopping is your location. Both companies have showrooms throughout the country and internationally as well as maintaining a strong online presence. Bassett Furniture serves customers in the United States and Puerto Rico, while La-Z-Boy sells products worldwide in about 60 countries.


Shoppers can take advantage of warranty and return programs as well. Bassett Furniture and La-Z-Boy offer limited warranties to protect buyers from manufacturing errors, though checking which items each company covers may help you make a buying decision.

Bassett Furniture

With the brand's strong focus on upholstered and wooden furniture, Bassett Furniture supplies a variety of protections for furnishings like sofas chairs, beds, and tables. Plan choices include:

  • One-year coverage for leather and fabrics
  • Three- to five-year plans for traditional or sleeper mattresses
  • Five- to seven-year warranties for furniture frames, seat cushion cores, and motion mechanisms


La-Z-Boy provides one- to five-year limited warranties to guard against manufacturing or material defects. These plans cover most items sold, such as:

  • Outdoor umbrellas
  • Solution-dyed fabrics
  • Chair and sofa frames

Special offers may apply to some pieces. For example, the vendor warrants mattresses for ten years.

Cancellations & Returns

Another difference between Bassett Furniture and La-Z-Boy is the brands' order cancellation and return policies. These practices vary by timeframe and type of order.

Bassett Furniture

This retailer has an item-specific return policy. Customers may receive a full refund if the non-custom furniture is still at the distribution center. Otherwise, Bassett Furniture charges a 15-percent restocking fee. Shoppers can send back non-furniture decor within 30 days.


La-Z-Boy's policy depends on the type of furniture. For example, upholstered pieces such as sofas or recliners are eligible for exchange up to three days after purchase. The store accepts mattress returns within the 100-day trial period. Outdoor and office furniture has a 30-day refund window.

The company charges a 30-percent restocking fee on all returns or exchanges except mattresses.


Both Bassett Furniture and La-Z-Boy offer professional delivery, though arrival time and shipping prices can vary due to location and item type. Either brand may have the fastest or least expensive service for you.

Bassett Furniture

This company's delivery options determine how quickly an order arrives. Bassett Furniture provides a 30-day plan for custom orders, a 14-day choice for most other furniture, and 7-day shipping for accents and home decor. Orders placed outside of Bassett Furniture's market may require up to 40 days to arrive.


La-Z-Boy bases delivery times and costs on location. Store workers calculate the final price for local, distant, and long-distance patrons. Typically, delivery takes about eight to ten weeks.

Styles & Selections

From sectionals to mattresses, Bassett Furniture and La-Z-Boy have a wide selection of home goods. While Bassett focuses on polished modern, transitional, and classic styles, La-Z-Boy caters to the cozy and casual. These brands sell living room, dining room, and bedroom decor, though La-Z-Boy has options for kitchens and patios as well.

Special Features

Each business supplies a few perks that may appeal to different people. For instance, La-Z-Boy offers financing plans and credit cards. Customers can apply in-store and make convenient payments online, by mail, or over the phone.

On the other hand, Bassett Furniture provides made-to-order pieces. Shoppers can discuss their vision with trained professionals who will then customize furniture size, upholstery, and material.

Is Bassett Furniture or La-Z-Boy for You?

Buying furniture can seem daunting at first. When deciding where to shop, it's important to consider what each vendor provides. Make sure to check out elements like location, furniture styles, and warranties to discover the differences between Bassett Furniture and La-Z-Boy.