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Customers generally find this pillow comfortable and supportive, leading to better sleep. Many appreciate the ergonomic design, especially the contouring shape that cradles the neck and shoulders, making it ideal for side sleepers and helping to alleviate neck pain. However, some customers have experienced the pillow flattening over time, losing its shape and support, while others found it too firm or too thick, leading to discomfort.
Review summarized by AI
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