Find Local Sales

Last Updated: July 22, 2016

This Privacy Policy describes how America, LLC. and its affiliates (together, “,” “we,” “us,” or “our”), collects and uses the information collected through this web site (the “Site”).


This Privacy Policy is incorporated into and made a part of our Terms of Use.

A. Changes to Privacy Policy

We reserve the right to modify or amend this Privacy Policy at any time. All changes will be effective immediately upon posting to the Site. Material changes will be conspicuously posted on the Site. By accessing or using the Site after changes are posted, you agree to those changes.

B. Information Collected

FURNITURE.COM and its suppliers may collect the types of information described below in connection with your access to and use of the Site, including your purchase of products through the Site (together, “Collected Information”).

Personally Identifiable Information. We may collect certain personally identifiable information from or about you, including your name, email address, physical address, telephone number, and payment information. We will use your personally identifiable information to process your orders for products, to communicate with you in connection with your orders, and to otherwise provide you with information and communications that you request or that we believe are relevant or may be of interest to you, subject to applicable laws and the terms of this Privacy Policy. If you provide your wireless or other telephone number to us, you consent to receiving telephone calls (both in-person and automated), text messages (SMS, MMS) from us at that telephone number.

Purchase Information. Purchases of products must be made by credit or debit card. All credit and debit card information is provided directly to our third-party payment processor and software supplier, does not directly access or handle your credit or debit card information. If you make a purchase, you will need to submit your credit or debit card number, the expiration date, the security code, and your billing address. Payment by credit or debit card is subject to the approval of the card issuer. will not be liable in any way if a card issuer refuses to accept a credit or debit card for any reason.

Mailing Lists. If you sign up for our mailing lists you will need to submit your name and email address. We will use this information to provide you with promotional and other communications regarding You may opt out of receiving promotional emails from us at any time by following the unsubscribe instructions at the bottom of the applicable email.

Cookies. The Site uses cookies to track Site use and to facilitate and enhance the user experience. These may be cookies that we implement or third-party cookies implemented by our suppliers, media and affiliate partners, as well as our web site hosting services provider. We do not have access to or control over any cookies implemented by our suppliers. “Cookies” are small data files that are stored by your browser on your computer’s hard drive to remember certain information. The Site’s cookies enable us to facilitate access to different areas of the Site, for example, by showing when and how you and others visit the Site, by telling us how popular the Site pages are (or aren’t), what search terms are used to find the Site, and which third-party web sites direct you to the Site. Cookies can also help us improve your enjoyment of the Site, for example, by remembering your contact and other information when you access or use the Site. Most Internet browsers automatically accept cookies, but you can disable this function so that your browser will not accept cookies. Please be aware that disabling cookies may impact your use and enjoyment of the Site. WE WILL AUTOMATICALLY COLLECT COOKIES WHEN YOU VISIT THIS SITE. DUE TO THIS AUTOMATIC COLLECTION, WE DO NOT HONOR “DO NOT TRACK” REQUESTS. Our Site suppliers may use cookies and/or other tracking technologies to track Site visitors across the Internet to understand how you get to the Site.

IP Addresses and Related Data. The web servers used to operate the Site may collect certain data pertaining to you and the equipment, software, and communication methods you use to access the Internet and the Site. This information includes the Internet protocol (“IP”) addresses assigned to your computer, your Internet service provider (ISP), your Internet browser type, the pages you accessed on the Site, the web sites you accessed before and after visiting the Site, the length of time you spend on the Site, date and time stamps, and clickstream data. We may use this information to administer the Site and the servers that provide the Site, to generate statistical information, to monitor and analyze Site traffic and usage patterns, to monitor and prevent fraud, to investigate complaints and reported violations of our policies, and to improve the Site’s products, materials, and other content that we describe or make available through the Site. For security reasons and to confirm the integrity of the Site, we may combine this information with personally identifiable information and other Collected Information, as well as with information we obtain from third parties. Our web site provider, may collect information about your visits to the Site and other web sites, such as your user settings.

Google AdWords and Other Behavioral Advertising. The Site may from time to time use Google AdWords and Google Adsense, online advertising services provided by Google Inc. (“Google”). Both Google AdWords and Google Adsense services will collect anonymous information about your visits to and interactions with the Site and other web sites and will use this information to target advertisements for goods and services. These targeted advertisements may appear on the Site or on other web sites that you visit. The anonymous information is collected through the use of a “tag,” which is industry-standard technology. To opt out of remarketing advertising provided through Google or to customize your ad preferences, visit Google’s Ad Settings page at Opting out will not affect your use of the Site. To obtain more information about third-party ad networks and online behavioral advertising and to change your preferences with respect to certain online ads, please visit the National Advertising Initiative Consumer Opt-Out web site at and the Digital Advertising Alliance Self-Regulatory Program web site at Opting out of online ads with one ad network and web browser does not necessarily carryover to any other ad network or web browser. As a result, depending on the opt-outs you request, you may still see our ads from time to time.

Google Analytics. The Site uses Google Analytics, a web analysis service provided by Google, to collect information about your use of the Site, which information your web browser automatically sends to Google. This information includes the web address of the web sites that you visit and your IP address. Google may also set cookies or read preexisting cookies. This information is stored on Google’s servers. Google uses this information to provide us with reports about Site traffic and your visits to the Site (for example, the domain from which you access the Internet, the web address of the web site from which you linked to the Site, and the date and time of your visit to the web sites that you view and click through). We will use this data to improve the Site’s structure and content. Google may use this data in accordance with its Privacy Policy, which is located at For more information on how Google uses your data, visit You may opt out of our use of Google Analytics by visiting the Google Analytics opt-out web site at and installing the Google Analytics Opt-Out Browser Add-On.

C. How We Use and Share Collected Information

In addition to the uses described above, (including its affiliates) and its suppliers may use Collected Information as described below. We may sell, rent, or share Collected Information as disclosed in this Privacy Policy or as permitted by applicable law.

General. We may use Collected Information: to analyze, develop, and improve the content, materials, and products that we make available through the Site and the Site’s functionality; to inform fundraising, marketing, and communication plans and strategies; to notify you of changes made to the Site; to evaluate user needs and customize Site content, promotional emails, and your browsing experience; to send you promotional materials and other information about; to respond to your questions and comments and otherwise communicate with you; and for other legitimate and lawful business purposes. If you place an order through the Site, we will use Collected Information to communicate with you regarding your order and we will share it with our suppliers that are involved in the processing of your order as set forth below. If you contact us for support or assistance in placing an order or otherwise using the Site, we may use Collected Information, including information about your computer hardware and software, to verify whether or not your system meets the minimum requirements needed to use and make payments through the Site.

Security and Protection of Rights. We may use and share with third parties Collected Information to the extent permitted by applicable law, including, if it is reasonable to do so in our sole discretion, in the event of a subpoena, court order, law enforcement request, or other security issue. We use and share with third parties Collected Information if we believe doing so is necessary to operate the Site or to protect our rights or the rights of others. This includes disclosing information that is necessary to identify, contact, or bring legal action in the event of a violation of our contracts, policies, or procedures.

Sharing Collected Information with Our Suppliers. We may share Collected Information, including credit card and other payment-related information, with our web site suppliers, marketing, affiliate and public relations service providers, email suppliers, payment processors, and other suppliers as necessary for us to provide the Site and our products to you and as may otherwise be permitted by applicable law. These suppliers include our payment processor, and our web site hosting services provider We require our suppliers to comply with all applicable data privacy laws and regulations and they are authorized to use your personally identifiable information only as necessary to provide the applicable services to Our suppliers may use Collected Information as necessary for them to provide the applicable services to us, to process payments, to complete your account registration, if applicable, to improve their services, for internal business purposes (for example, to help determine the nature and extent of its services), to analyze and understand how their services are used, to provide you with information that may be of interest to you, to communicate with you regarding your account, to solicit feedback from you, and to send you service-related announcements, and to protect themselves against fraud and abuse.

Aggregate Data. We may aggregate your personally identifiable information and other Collected Information, either alone or with other data, to create anonymous aggregate data on Site users. Aggregate data describes the habits, usage patterns, or demographics of users as a group but does not reveal the identity of individual users and so will not identify you. We may use aggregate data to understand the needs of Site users, to determine Site user demographics and usage patterns, to determine what kinds of products and services we can provide, and to improve and enrich our products and the Site.

D. Information Security

While we cannot guarantee that loss, misuse, or alteration will not has security measures in place to help protect against the loss, misuse, and alteration of information under our control, including Secure Socket Layers (“SSL”) technology. In certain areas, the information passed between your browser and our system is encrypted with SSL technology to create a protected connection between you and the Site in order to ensure confidentiality. However, the storage and communication of information can never be completely secure, so we do not guarantee that information that you transmit or otherwise provide to us, or any communications conducted on or through the Site, is or will be totally secure. If you become aware of any breach of Site security, this Privacy Policy, or the Terms of Use, please notify us immediately. In the event that a breach into our security systems occurs, we will notify you of such a breach to the extent required under applicable law.

E. Access to Your Personal Information

If you wish to access or update your personal information as it exists in our records, please contact us on our contact form.

F. Ownership of Collected Information

All Collected Information is exclusively the property of In the event of a change in control of, merger, acquisition, reorganization, or sale of assets by, all information owned by or in the control of may be transferred or sold to the successor of the transaction and that successor will be bound to the terms of this Privacy Policy.

G. Access by Children

The Site is not directed toward children under 13 years of age and does not knowingly collect or use information from children under 13 through the Site.

H. Third-Party Web Sites

The Site may link to, or be linked to, web sites not maintained or controlled by Those links are provided as a convenience and is not responsible for examining or evaluating the content or accuracy of, and does not warrant or endorse, any third-party web site or any products or services made available through those web sites. is not responsible for the privacy policies or practices of any third parties or third-party web sites. If you disclose personally identifiable or other information to any third parties, different rules may apply to the use and disclosure of that information. We encourage you to review the privacy policies of third-party web sites before disclosing your personal information to them.

I. Site Access From Outside the United States

If you are visiting the Site from outside the United States, please be aware that Collected Information may be transferred to, stored in, and processed in the United States or Canada, The data protection and other laws of the where data is collected and stored might not be comprehensive as those in the country from which you are accessing the Site or otherwise deemed adequate, but please be assured that we take steps to protect your privacy as set forth above.

J. Contact Us

If you have any other questions or concerns regarding this Privacy Policy, please contact us on our contact form.