Last Updated: July 22, 2016
B. Information Collected
FURNITURE.COM and its suppliers may collect the types of information described below in connection with your access to and use of the Site, including your purchase of products through the Site (together, “Collected Information”).
Purchase Information. Purchases of products must be made by credit or debit card. All credit and debit card information is provided directly to our third-party payment processor and software supplier, Furniture.com does not directly access or handle your credit or debit card information. If you make a purchase, you will need to submit your credit or debit card number, the expiration date, the security code, and your billing address. Payment by credit or debit card is subject to the approval of the card issuer. Furniture.com will not be liable in any way if a card issuer refuses to accept a credit or debit card for any reason.
Mailing Lists. If you sign up for our mailing lists you will need to submit your name and email address. We will use this information to provide you with promotional and other communications regarding Furniture.com. You may opt out of receiving promotional emails from us at any time by following the unsubscribe instructions at the bottom of the applicable email.
IP Addresses and Related Data. The web servers used to operate the Site may collect certain data pertaining to you and the equipment, software, and communication methods you use to access the Internet and the Site. This information includes the Internet protocol (“IP”) addresses assigned to your computer, your Internet service provider (ISP), your Internet browser type, the pages you accessed on the Site, the web sites you accessed before and after visiting the Site, the length of time you spend on the Site, date and time stamps, and clickstream data. We may use this information to administer the Site and the servers that provide the Site, to generate statistical information, to monitor and analyze Site traffic and usage patterns, to monitor and prevent fraud, to investigate complaints and reported violations of our policies, and to improve the Site’s products, materials, and other content that we describe or make available through the Site. For security reasons and to confirm the integrity of the Site, we may combine this information with personally identifiable information and other Collected Information, as well as with information we obtain from third parties. Our web site provider, may collect information about your visits to the Site and other web sites, such as your user settings.
Google AdWords and Other Behavioral Advertising. The Site may from time to time use Google AdWords and Google Adsense, online advertising services provided by Google Inc. (“Google”). Both Google AdWords and Google Adsense services will collect anonymous information about your visits to and interactions with the Site and other web sites and will use this information to target advertisements for goods and services. These targeted advertisements may appear on the Site or on other web sites that you visit. The anonymous information is collected through the use of a “tag,” which is industry-standard technology. To opt out of remarketing advertising provided through Google or to customize your ad preferences, visit Google’s Ad Settings page at http://www.google.com/settings/ads. Opting out will not affect your use of the Site. To obtain more information about third-party ad networks and online behavioral advertising and to change your preferences with respect to certain online ads, please visit the National Advertising Initiative Consumer Opt-Out web site at http://www.networkadvertising.org/choices and the Digital Advertising Alliance Self-Regulatory Program web site at http://www.aboutads.info. Opting out of online ads with one ad network and web browser does not necessarily carryover to any other ad network or web browser. As a result, depending on the opt-outs you request, you may still see our ads from time to time.
C. How We Use and Share Collected Information
General. We may use Collected Information: to analyze, develop, and improve the content, materials, and products that we make available through the Site and the Site’s functionality; to inform fundraising, marketing, and communication plans and strategies; to notify you of changes made to the Site; to evaluate user needs and customize Site content, promotional emails, and your browsing experience; to send you promotional materials and other information about Furniture.com; to respond to your questions and comments and otherwise communicate with you; and for other legitimate and lawful business purposes. If you place an order through the Site, we will use Collected Information to communicate with you regarding your order and we will share it with our suppliers that are involved in the processing of your order as set forth below. If you contact us for support or assistance in placing an order or otherwise using the Site, we may use Collected Information, including information about your computer hardware and software, to verify whether or not your system meets the minimum requirements needed to use and make payments through the Site.
Security and Protection of Rights. We may use and share with third parties Collected Information to the extent permitted by applicable law, including, if it is reasonable to do so in our sole discretion, in the event of a subpoena, court order, law enforcement request, or other security issue. We use and share with third parties Collected Information if we believe doing so is necessary to operate the Site or to protect our rights or the rights of others. This includes disclosing information that is necessary to identify, contact, or bring legal action in the event of a violation of our contracts, policies, or procedures.
Sharing Collected Information with Our Suppliers. We may share Collected Information, including credit card and other payment-related information, with our web site suppliers, marketing, affiliate and public relations service providers, email suppliers, payment processors, and other suppliers as necessary for us to provide the Site and our products to you and as may otherwise be permitted by applicable law. These suppliers include our payment processor, and our web site hosting services provider We require our suppliers to comply with all applicable data privacy laws and regulations and they are authorized to use your personally identifiable information only as necessary to provide the applicable services to Furniture.com. Our suppliers may use Collected Information as necessary for them to provide the applicable services to us, to process payments, to complete your account registration, if applicable, to improve their services, for internal business purposes (for example, to help determine the nature and extent of its services), to analyze and understand how their services are used, to provide you with information that may be of interest to you, to communicate with you regarding your account, to solicit feedback from you, and to send you service-related announcements, and to protect themselves against fraud and abuse.
Aggregate Data. We may aggregate your personally identifiable information and other Collected Information, either alone or with other data, to create anonymous aggregate data on Site users. Aggregate data describes the habits, usage patterns, or demographics of users as a group but does not reveal the identity of individual users and so will not identify you. We may use aggregate data to understand the needs of Site users, to determine Site user demographics and usage patterns, to determine what kinds of products and services we can provide, and to improve and enrich our products and the Site.
D. Information Security
E. Access to Your Personal Information
If you wish to access or update your personal information as it exists in our records, please contact us on our contact form.F. Ownership of Collected Information
The Site is not directed toward children under 13 years of age and Furniture.com does not knowingly collect or use information from children under 13 through the Site.
H. Third-Party Web Sites
The Site may link to, or be linked to, web sites not maintained or controlled by Furniture.com. Those links are provided as a convenience and Furniture.com is not responsible for examining or evaluating the content or accuracy of, and does not warrant or endorse, any third-party web site or any products or services made available through those web sites. Furniture.com is not responsible for the privacy policies or practices of any third parties or third-party web sites. If you disclose personally identifiable or other information to any third parties, different rules may apply to the use and disclosure of that information. We encourage you to review the privacy policies of third-party web sites before disclosing your personal information to them.I. Site Access From Outside the United States
If you are visiting the Site from outside the United States, please be aware that Collected Information may be transferred to, stored in, and processed in the United States or Canada, The data protection and other laws of the where data is collected and stored might not be comprehensive as those in the country from which you are accessing the Site or otherwise deemed adequate, but please be assured that we take steps to protect your privacy as set forth above.J. Contact Us