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Reviewed by 1 customer
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superior customer service
from New Smyrna Beach, FL
About Me Budget Shopper
Comments about Carmel Godiva 2 Pc. Sectional (Reverse):
I was looking for a modern and comfortable sofa. This was a great fit for my living room space. I love the deep chocolate brown color and the movable headrests add a unique touch. The wooden legs are modern and beautiful. The chaise is large and super comfortable. I really love this sofa and am very happy with my purchase.
Service and delivery comments:
I wish I knew about furniture.com when I first purchased my home several years ago. This was my first time buying furniture online. Truthfully, I was a little nervous. I went to a brick and mortar store and saw the identical same furniture, but the physical store wanted A LOT more for the product and would not price match. I felt better about making my purchase after being able to physically test it out in person and so I took a chance an ordered online. I received a 25% discount from furniture.com The price was amazing, the furniture was amazing, and the customer service was probably the best I have ever received. Furniture.com has exceptional customer service. They really go out of their way to make the customer feel valued. Additionally, the delivery was carefully wrapped and set up in my living room space. Very happy with my purchase an customer experience.
Bottom Line Yes, I would recommend this to a friend
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